Building and adapting attributes in the new ERP system; getting the product data correct.
Overdose. closely supported Lekker and the Kensium team throughout the Acumatica integration development period. OD advised on optimal approaches for sending and receiving data in Adobe Commerce and also helped troubleshoot Acumatica's sync issues such as: reviewing product/customer/order data syncs from Acumatica in the Adobe Commerce admin and database and checking product attribute data in Adobe Commerce to determine where pertinent data was missing. OD also optimized code and setting adjustments in Adobe Commerce to accommodate the Acumatica sync structure.
Product descriptions were rather basic, with limited functionality and layout selection. Lekker Home wanted a much richer customer experience.
Before working with Overdose, the Lekker Home team edited content using raw HTML, which is a tedious and difficult task. Overdose enhanced Lekker Home’s capabilities by building a complete editing set featuring a drag and drop set using Page Builder and templates. After lining up all CSS and products, we gave Lekker Home admin control. Now, they can format everything consistently, the way they want it.
The use of Adobe Commerce Page Builder templates allows the Lekker Home team to edit and create new pages without needing to know detailed HTML. Instead, it becomes a drag and drop insertion of images and a WYSIWIG editor for primarily text-based content.
Lekker Home’s existing website consisted of basic text dropdown fields to select variants such as color, size, etc. They wanted a more vibrant and interactive experience for customers that did not interfere with the flow of content on the product pages.
Overdose. used a modal (pop-up window) that allows the client to display unlimited product attributes (color, material, size, etc.) for customers to choose from without crowding the product page. Once the attributes have been selected in the modal, they display on the product page itself so the customer can view their choices before adding items to their cart. If all product attributes that a customer can select on the product page had been displayed, it would have driven the “Add to Cart” button further down on the page (below the fold), potentially negatively impacting conversion rate.