The Unified Blueprint: The Guide to Omnichannel is written for leaders who know their customers expect one brand, not separate channels but are still running these channels as separate worlds instead of one connected journey.
It explores what unified commerce really means in practice: one view of inventory, orders, customers and pricing powering every touchpoint.
Instead of fixating on any one platform, the paper helps you get clear on where you are today and outline simple, practical steps to reduce complexity and make it easier for customers to shop, collect and return across every channel.




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