Complete Commerce.
Consultants.

we don’t:

accept the norm.
sleep enough.
waste paper.
dance in public.
let a beer pong win go unnoticed.
throw stones in glass houses.
know the Colonel’s secret blend.
have enough car parking spaces.
assume the past dictates the future.

have a receptionist.
stop believin’.
keep up with the Kardashians.
hate Mondays.
stop at the finish line.
expect you to have read this far.
hesitate to share an opinion.
believe the hype.
tolerate mediocrity.

Complete Commerce. Integrated Agility.

We envisaged a global Digital Commerce Anti-Agency with enterprise capability, underpinned with startup hustle… working in accountable partnerships, focused on delivering accelerated results through bespoke strategies and deep service integration.

We call this Complete Commerce.

Since our incorporation in 2016, Overdose has grown into a family of 450+ commerce professionals, with industry-defining capability across Strategy, Experience, Technology, Marketing, Search, Data & Insights.

We don’t sell solutions. We produce business outcomes.

Break the rules.
Think bigger.
Get sh*t done.

WHAT WE DO

our bread
& butter.

We provide a complete suite of Digital Commerce services with capability to deliver across the full functional needs of high performing digital retailers.

Our Service Pillars are all led by noted industry experts, and our Client Success process ensures clients have unfettered access to talent through our distributed retainer model..

Creative

Like Chess, you need to think several moves ahead. Overdose applies best practice user experience by analysing customer behaviour with data to identify the variance of personas and online objectives and by applying best in class ecommerce functionality.

Application Design
Conversion Optimisation
Customer Journey Mapping
Data Driven UX & UI
Mobile / Desktop

Data

Great data originates from strategic business decisions. Translating those business decisions consistently across your UX, Technology, Media & Customer service and Analytics strategies. With cross vertical experience, OD can help strategize your data roadmap. Make your data your key asset.

Analytics Implementation
Attribution Modelling
Audience Intelligence
CRO & Heuristic Evaluations
Data Integration & Augmentation

Marketing

We have a data-driven approach to performance marketing and campaign optimisation with an underlying focus on achieving the best possible ROAS for our clients across key digital and social channels. This is achieved by the use of custom in-house tools and the application of a rigorous scientific testing methodology.

AI & Personalisation
Automation & Segmentation
Campaign Management
Competitor Research
Reporting & Attribution
Strategy & Audits

Our focus on SEO migration and optimisation is uncompromising. We believe it’s a core pillar to effective commerce strategy and something that needs to be audited, strategised, monitored, improved and reported with detail and robustness. Our methodical approach to SEO has proven to deliver tangible results for clients.

Competitor Landscape Analysis
Content Strategy
Keyword & Audience Research
SEO Migration
Technical Audits
Technical Optimisation

Strategy

Through our deep digital commerce experience, we evaluate how core processes and service delivery is digitised, and how value is created at each technology and marketing function. Identify issues, risks & opportunities to optimise these assets for maximum scalability, performance and efficiency.

Audit and Review
Client Success
Customer Insights
Digital Transformation
Systems Architecture

Technology

Certified partners with Magento, Big Commerce, Shopify & Suite Commerce. We also operate as partners with best in class cloud marketing platforms and have handled complex migrations from legacy platforms.

AI & Personalisation
Applications & Extensions
Platform Implementation
Subscriptions & Loyalty
Systems Architecture

COMMERCETOOLS

SABA

Overdose. was selected by APG & Co. to bring their digital vision to life. With a focus on delivering a truly customer-obsessed experience, our team leveraged cutting-edge technology to design and build a custom website unlike any other. Utilizing headless architecture and a combination of commercetools Frontend and commercetools, combined with the omnichannel capabilities of Comestri and Omneo, we created a one-of-a-kind site that offered a seamless and effortless user experience. This innovative approach empowered the APG & Co. team to work faster and more efficiently, freeing them from the constraints of traditional website architecture. The result was a truly unique and functional website that perfectly reflected APG & Co.'s values of creativity, resilience, and quality customer experience.

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SHOPIFY PLUS

Salomon

With a global relaunch set in motion, Overdose. worked in collaboration to deliver improved site design and functionality. Salomon was previously managing a Shopify theme which hadn’t been updated over time to cater for updated brand guidelines. This led us to upgrade their site with Shopify 2.0 functionality, mainly to improve the inconsistency across design and functionality across the site and inconsistencies in the data management, making it more efficient to manage.

The Salomon project is a Shopify plus build with a Klaviyo and Boost commerce integration, along with Stamped for reviews. Rolling to both the AU and NZ market, the improvements allow greater flexibility in managing the site and better capacity in supporting marketing efforts.

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ADOBE COMMERCE

Pet Barn

Overdose. joined forces with PetBarn to pick up and run an epic challenge of launching their Adobe Commerce site. In only 12 months, together, we all put our boots on and got to work and successfully optimised the site, launching it live with a real bang!

Evidence of a well-grounded partnership, Petbarn tapped into Overdose's global talent pool with speed to market being front of mind and allowed us to bring our expertise to the table to help Petbarn enable their customers to be better pet parents.

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GOOGLE

Seed Heritage

Seed Heritage (Brandbank) partnered with Overdose Digital to evolve its digital presence and strategy across Australia & New Zealand. Working with our SEO, Paid Social, and Paid Search teams, Overdose was able to dramatically improve Seed’s presence across multiple channels and put in place several digital marketing strategies to support our business objectives, which were evolving rapidly throughout the early weeks of the COVID-19 pandemic.

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ADOBE COMMERCE

Stihl Shop

STIHL SHOP selected Overdose. and Adobe's Magento Open Source to help cement their place as a pioneer in the local industry by launching STIHLSHOP.co.nz, New Zealand’s first garden power tool e-commerce platform that allows you to buy online while still receiving the personal service and support customers have come to love from the four-time consecutive Consumer NZ People’s Choice winner.

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SHOPIFY PLUS

Crate & Barrel

Our Singapore team partnered with the Proof Living team to create a new Crate & Barrel site for the Singapore and Malaysia markets. Built on Shopify Plus, the tech stack also includes Shopify POS, Yotpo, Hubspot, Hoolah, Atome, GrabPay and Apple Pay. The Crate & Barrel team have overseen significant transformation and growth through COVID, exploring new digital channels to active brands & consumer engagement through to conversion.

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trusted partners.

platform agnostic

Despite our depth of clientele, we very rarely see the same tech setup or integration requirements twice. We pride ourselves on producing detailed Business and System Architecture solutions to cover all scenarios and endpoints for a range of platforms.

We are certified partners and experts on the world’s leading eCommerce Platforms, including; Commercetools, Shopify Plus, Magento by Adobe, BigCommerce, VTEX and Shopware. We take an agnostic approach to Platform selection, ensuring our clients’ business needs are served as the priority.

Our commercetools experience coveres B2C, B2B and B2B2C use cases, multisite platforms with 25+ websites, clients who achieved a 1 year ROI and multiple ASX20 retailers as clients. We have been awarded commercetools Partner of The Year off the back of both technical and delivery capabilities.

Overdose are global Shopify Plus Agency Partners, with a team of 25+ expert Shopify developers across our offices. We have been designing solutions for the platform for over seven years. Our Shopify client list spans all versions of the platform, across categories and engagement types.

Magento is now Adobe Commerce, bringing together eCommerce, order management, and business intelligence into a unified experience platform. Overdose are certified Magento partners, with a team of 120+ certified developers across our offices, holding Gold Solution Partner status and was named Digital Experience Solution Partner of the Year.

Overdose is a global BigCommerce Elite partner, and has launched multiple complex enterprise builds under our belt. We have leveraged our broad capabilities across the eCommerce product lifecycle, and invested in a dedicated development team for BigCommerce.

VTEX is the latest platform addition to the Overdose technology suite, having observed huge traction in platform adoption across all regions. We are actively looking to have an early mover advantage in this space as it becomes a key global player.

Overdose is a Certified Shopware Enterprise Partner with our core client base across our European offices, however as a global partner, we are supporting the adoption of this solution across our other global offices in '22.

in good company.

Overdose has partnered with a select group of 300+ high growth B2C Retailers and B2B Suppliers seeking accelerated growth in competitive markets. Our typical client retains control of their brand and operates across multiple channels with global growth ambitions.