RPFC utilise two different fulfillment partners; one for ambient products and one for frozen products. Due to the nature of cold supply chain, it was important for RPFC customers to purchase frozen products meeting weight-based minimums or multiple quantities rules (depending on frozen product type).
Created a customised checkout rule function for the Client to configure minimum weight or multiple quantity rules, which allowed the end customer the freedom to purchase an assortment of flavours of the Frozen food to make up those minimums.
There is a need to adapt the chosen Shopify theme to cater to individual brand needs (i.e. product types, structures, content).
Used the individual brand identity (i.e. visual brand colours, photography, imagery, fonts, etc.) to cue a different look-and-feel/customer experience.
As some markets were not ready for Direct-to-Consumer (D2C) at the time of launch, the Client wanted the ability to seamlessly switch to D2C mode at sometime in the future.
We developed a custom switch to enable the Direct-to-Consumer UI including the end-to-end User Journey.
The client's established customer service platform is unable to integrate directly with the Shopify platform. The 3rd party apps on the Shopify app marketplace were not compliant to the client's customer services portal requirements.
Created a custom connector to integrate up with existing customer service provider/platform (i.e. 'Contact Us' Form).
Overdose designed and developed 3 exclusive websites under a global brand, The Real Pet Food Company™. Built on Shopify, we’ve also created unique brand experiences for each of the brands. We made sure the styling is clear & concise and navigation is easy for users to get to a product through various user journeys from browsing through the categories or the search. The product pages were designed to provide information in form of infographics or bite-sized pieces which includes a customisable feeding guide. Website is responsive and was designed for desktop and mobile.