Complete Commerce.
Consultants.

we don’t:

accept the norm.
sleep enough.
waste paper.
let a beer pong win go unnoticed.
throw stones in glass houses.
know the Colonel’s secret blend.
have enough car parking spaces.
assume the past dictates the future.

have a receptionist.
stop believin’.
keep up with the Kardashians.
stop at the finish line.
expect you to have read this far.
hesitate to share an opinion.
believe the hype.
tolerate mediocrity.

Complete Commerce. Integrated Agility.

We envisioned a global Digital Commerce Agency with enterprise capability, underpinned with startup hustle. We work in accountable partnerships, focused on delivering accelerated results through bespoke strategies and deep service integration.

We call this Complete Commerce.

Since our incorporation in 2016, Overdose. Digital has grown into a family of 400+ commerce professionals, with industry defining capability across Strategy, Experience, Technology, Marketing, Search, Data & Insights.

We don’t sell solutions. We produce business outcomes.

Break the rules.
Think bigger.
Get sh*t done.

WHAT WE DO

our bread
& butter.

We provide a complete suite of Retail & Digital Commerce services with capability to deliver across the full functional needs of high performing B2C & B2B organisations.

Our Service Pillars are all led by noted industry experts, and our Client Strategy process ensures clients can tactifully capitalise from our distributed retainer model, where the utilisation of our service pillars can ebb and flow according to opportunity, seasonality, resourcing, finances and business KPI's.

Creative

Like Chess, you need to think several moves ahead. Overdose applies best practice user experience by analysing customer behaviour with data to identify the variance of personas and online objectives and by applying best in class ecommerce functionality.

Application Design
Conversion Optimisation
Customer Journey Mapping
Data Driven UX & UI
Mobile / Desktop
UX

Data

Great data originates from strategic business decisions. Translating those business decisions consistently across your UX, Technology, Media & Customer service and Analytics strategies. With cross vertical experience, OD can help strategize your data roadmap. Make your data your key asset.

Analytics Implementation
Attribution Modelling
Audience Intelligence
CRO & Heuristic Evaluations
Data Integration & Augmentation

Marketing

We have a data-driven approach to performance marketing and campaign optimisation with an underlying focus on achieving the best possible ROAS for our clients across key digital and social channels. This is achieved by the use of custom in-house tools and the application of a rigorous scientific testing methodology.

AI & Personalisation
Automation & Segmentation
Campaign Management
Competitor Research
Email
Reporting & Attribution
Strategy & Audits

Our focus on SEO migration and optimisation is uncompromising. We believe it’s a core pillar to effective commerce strategy and something that needs to be audited, strategised, monitored, improved and reported with detail and robustness. Our methodical approach to SEO has proven to deliver tangible results for clients.

Competitor Landscape Analysis
Content Strategy
Keyword & Audience Research
SEO Migration
Technical Audits
Technical Optimisation

Strategy

Through our deep digital commerce experience, we evaluate how core processes and service delivery is digitised, and how value is created at each technology and marketing function. Identify issues, risks & opportunities to optimise these assets for maximum scalability, performance and efficiency.

Audit and Review
Client Success
Customer Insights
Digital Transformation
Systems Architecture

Technology

Certified partners with Magento, Big Commerce, Shopify & Suite Commerce. We also operate as partners with best in class cloud marketing platforms and have handled complex migrations from legacy platforms.

AI & Personalisation
Applications & Extensions
Platform Implementation
Subscriptions & Loyalty
Systems Architecture

ADOBE COMMERCE

GlobeWest

The Overdose. Australia team embarked on a mission to revitalise GlobeWest's digital presence, resulting in the creation of a dynamic Adobe Commerce Magento 2 website, with refreshed functionality. This transformation not only enhances the B2B arm of their business with a revitalized user experience and enhanced features but also marks an exciting expansion into B2B2C offerings. Our primary objective was to create a seamless bridge between end-users and GlobeWest's trade clientele, setting the stage for direct-to-consumer engagement while prioritising an exceptional experience for their loyal trade partners.

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Shopify Plus

Veuve Clicquot

The Overdose. Asia team had the privilege of working with Veuve Clicquot to create an unforgettable experiential concept that engaged media and consumers alike, establishing Clicquot as synonymous with elevated travel experiences and luxury lifestyle. The activation aimed to convey a sense of joy and optimism around occasion-based salience through luxury cues that were unmistakably Clicquot.

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COMMERCETOOLS

Cargo Crew

Cargo Crew enlisted Overdose. to create a custom platform that would support their complex operations spanning B2B, B2B2C, and D2C. Leveraging Antidote, the Overdose. x commercetools accelerator, we built a fully composable architecture built on top of commercetools and Algolia that would enable Cargo Crew to power their next wave of growth. With over 25 websites all operating on a single platform, the business can sell seamlessly across their local and international markets, with custom uniform portals available for key accounts. The solution curated for Cargo Crew includes customised IT functionality, and a deep integration with Klaviyo, providing the Cargo Crew team with the necessary tools and insights to digitally innovate at the same pace as their uniforms.

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SHOPIFY PLUS

Salomon

With a global relaunch set in motion, Overdose. worked in collaboration to deliver improved site design and functionality. Salomon was previously managing a Shopify theme which hadn’t been updated over time to cater for updated brand guidelines. This led us to upgrade their site with Shopify 2.0 functionality, mainly to improve the inconsistency across design and functionality across the site and inconsistencies in the data management, making it more efficient to manage.

The Salomon project is a Shopify plus build with a Klaviyo and Boost commerce integration, along with Stamped for reviews. Rolling sites out across various countries, the optimised architecture provides greater flexibility in managing the site and better capacity in supporting marketing efforts.

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ADOBE COMMERCE

PetBarn

Overdose. joined forces with PetBarn to pick up and run an epic challenge of launching their Adobe Commerce site. In only 12 months, together, we all put our boots on and got to work and successfully optimised the site, launching it live with a real bang!

Evidence of a well-grounded partnership, Petbarn tapped into Overdose's global talent pool with speed to market being front of mind and allowed us to bring our expertise to the table to help Petbarn enable their customers to be better pet parents.

view project

trusted partners.

platform agnostic

Despite our depth of clientele, we very rarely see the same tech setup or integration requirements twice. We pride ourselves on producing detailed Business and System Architecture solutions to cover all scenarios and endpoints for a range of platforms.

We are certified partners and experts on the world’s leading eCommerce Platforms, including; Commercetools, Shopify Plus, Magento by Adobe, BigCommerce and Marketplacer. We take an agnostic approach to Platform selection, ensuring our clients’ business needs are served as the priority.

Our commercetools experience covers B2C, Instore, B2B and B2B2C use cases, multisite platforms with 25+ websites, clients who achieved a 1 year ROI and multiple publicly listed retailers as clients. Overdose is the APAC’s most experienced commercetools partner, and awarded commercetools APAC partner of the year. Our commercetools implementations showcase the full capabilities and benefits of composable architecture and how they deliver market leading customer experiences in complex commerce environments.

Overdose are global Shopify Plus Agency Partners, with a large team expert Shopify developers across our offices. We have been designing solutions for the platform for over seven years. Our Shopify Plus client list spans all versions of the platform, across categories and both B2B & B2C engagement types. With Shopify Plus as one of our core platforms, we have a rich history and deep expertise in Shopify strategy, design, development, and optimisation. We have invested, and continue to invest heavily in the training and growth of our global Shopify team to ensure we are bringing the most up-to-date solutions to our merchant clients.

Overdose are certified Adobe partners, with a team of 100+ dedicated Magento 2 developers. Our client list spans all versions of the platform, across categories and engagement types, with a growing Global B2B and B2C base. Overdose has received recognition in market for our Magento delivery, notably as APAC Commerce Partner of the year for the last three years running.

Overdose is a global BigCommerce Elite partner, and has launched multiple complex enterprise builds under our belt. With the rapid expansion of BigCommerce in the global market, we quickly leveraged our deep experience in both Open Source and Saas platforms set us up for success with BigCommerce's "Open Saas" structure. We continue to invest heavily in training for our development team, solution engineers, and project leadership to ensure we have the best team in place to deliver industry-leading solutions for our clients.

in good company.

Overdose has partnered with a select group of high growth B2C Retailers and B2B Suppliers seeking accelerated growth in competitive markets. Our typical client trades across multiple channels, operated with a degree of complexity within the operations, and has significant ambitions to scale growth, deliver operational efficiency or achieve cost savings through a modern, right-sized stack.

Complete Commerce.Consultants.

GlobeWest

Veuve Clicquot

Cargo Crew

Salomon

PetBarn

Complete Commerce.
Consultants.