What we do

Digital Direction.
Clinical Execution.

We are a Full Suite Digital Commerce Agency, with capability to deliver across the full functional needs of high performing digital programs. Our services divisions are all lead by industry experts, and our Client Success process ensures clients have unfettered access to talent through our distributed retainer model.

we don’t sell solutions.
we produce business outcomes.
We are a Full Suite Digital Commerce Agency, with capability to deliver across the full functional needs of high-performing digital programs. Our services divisions are all lead by industry experts, and our Client Success process ensures clients have unfettered access to talent through our distributed retainer model.

Our mindset is executed across all divisions, from full site and systems implementations, through to individual marketing campaigns.This perpetual flow, executed through design thinking, has evolved to accelerate business growth.

Built on an iterative approach backed up by actionable, data-driven insights, Overdose combines deep customer empathy with measurable business success.

CLINICAL EXECUTIONDIGITAL VISION
digital vision
  1. Listen: to understand

  2. Empathise: Know your customers

  3. Ideate: Break the rules

  4. Target: Define achievable KPIs

clinical execution
  1. Implement: Deliver agile solutions 

  2. Distribute: Omni-channel approach

  3. Engage: Drive acquisition

  4. Refine: Test, measure, analyse, repeat

platform
Partners
Despite our depth of clientele, we very rarely see the same tech setup or integration requirements twice. We pride ourselves on producing detailed Business & System Architecture solutions to cover all scenarios and endpoints for a range of platforms. We are certified partners & experts on the world’s leading eCommerce Platforms, including; Magento by Adobe, Shopify Plus & Big Commerce. We take an agnostic approach to Platform selection, ensuring our client’s business needs are served as the priority.
Overdose are certified Magento partners, with a team of 80+ M2 developers across our offices. Our team has been designing solutions for the platform since its inception in 2008. Winner of two 2019 Imagine Excellence awards and named as Digital Experience Solution Partner of the Year APAC 2020.
Adopted in early 2019, Overdose has already secured BigCommerce Elite status and has launched multiple complex enterprise builds with more in progress. We have leveraged our broad capabilities across the eCommerce product lifecycle, and invested in a dedicated development team for BigCommerce.
Overdose are global Shopify Plus Agency Partners, with a team of 25+ expert Shopify developers across our offices. We have been designing solutions for the platform for over seven years. Our Shopify client list spans all versions of the platform, across categories and engagement types.
Overdose provides end-to-end digital commerce solutions, driving over $1 Billion of annual digital commerce revenue across our clients and thus has strong relationships with most major marketing platforms and is a top tier Google Premier Partner.
Magento is now part of Adobe, bringing together eCommerce, order management, and business intelligence into a truly unified experience platform. Overdose hold Gold Solution Partner status and was named Digital Experience Solution Partner of the Year 2020 (APAC).
We are delighted to offer a range of Chinese social media channel activations to our portfolio of services. There are fantastic opportunities both locally, and offshore, to directly promote to Asian communities through unique content on diverse channels such as WeChat, Weibo amongst others.
we do: party shirt fridaydigitalcommercestrategyexperiencetransformationdisruptioninnovationmarketing