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DRAFT Globe Brand

Platform
Shopify Plus
SERVICES
Applications & Extensions, Conversion Optimisation, Creative, Customer Journey Mapping, Data Driven UX & UI, Platform Implementation, Systems Architecture, Technology
countries worldwide. Founded in 1985 by Australian brothers, Globe's core business encompasses proprietary, licensed, and distributed brands, with listings on the Australian Securities Exchange. With offices, distribution, and manufacturing centers spanning Australasia, North America, South America, and Europe, Globe is structured into six divisions: Globe, Salty Crew, Impala Skate, Hardcore Distribution, 4Front, and FXD Workwear.

Seeking a streamlined solution to manage over twenty brands on Shopify with varying themes and maintenance needs, Globe enlisted Overdose. Australia. Additionally, compliance with Accessibility guidelines in US-registered storefronts was imperative. Overdose. responded with a master template theme, built on Shopify 2.0's Dawn foundation. This innovative solution offers flexibility and customisation options tailored to each brand's regional requirements. Specifically, themes for EU stores were adapted to meet GDPR and Buy-Now-Pay-Later terms, while ensuring AA-level Accessibility compliance. Despite unique brand visuals, the master template enables centralised codebase maintenance and updates by Overdose. developers, enhancing efficiency and consistency across all brands.
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Integrations

The integration work primarily utilised out-of-the-box app installations on Shopify, with special focus given to the translation app WeGlot for Impala, Salty Crew, and Globe EU stores. Early in the process, we encountered an issue requiring assistance from the WeGlot App development team, as outlined in the challenges section below.
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Challenges

CHALLENGE #001
Streamlining Management for 20+ Shopify Brands

Supporting a diverse array of 20+ brands on Shopify, each with distinct aesthetic requirements.

SOLUTION

Overdose. devised a solution by constructing a global master theme, providing a foundation for all brands in the portfolio. This master theme comprises a set of components and modules, meticulously styled to accommodate the unique brand guidelines of each individual brand. By adopting this approach, updates and new features implemented on the master theme are instantly accessible to the entire group of brands, resulting in substantial time and cost efficiencies.

CHALLENGE #002
Ensuring WCAG Compliance in the US

Meeting the AA-rating of accessibility mandated by WCAG guidelines for the US market.

SOLUTION

Collaborating with the client and A360, an accessibility audit services provider, we conducted meticulous QA over 6 months on the US Impala production theme. This process resolved over 150+ compliance issues identified since the initial theme completion.

CHALLENGE #003
Overcoming Language Translation Challenges in the EU

Resolving a specific bug affecting the main navigation on EU stores after template rollout, not observed in AU or US stores, related to multi-language translations.

SOLUTION

Collaborating with WeGlot, a translation app developer, we identified and addressed the issue where the translated menu code wasn't functioning due to HTML coding discrepancies. By adding exceptions to the WeGlot app, we ensured browsers could correctly interpret the code. We established a standard operating procedure to preemptively address similar issues in future EU store launches on the master template.

CHALLENGE #004
Addressing GDPR Compliance in the EU

Adhering to GDPR regulations for stores operating in the EU, focusing on data collection transparency.

SOLUTION

We enhanced the master theme settings to include customisable options enabling store owners to activate a GDPR compliance checkbox at the cart. This feature ensures user awareness of data collection, meeting GDPR obligations while providing flexibility for other global markets.

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NAME, TITLE
- Globe Brands

Insights

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UX/UI

Globe presented us with a formidable challenge: crafting a Shopify master template capable of accommodating over 20 distinct brands, each with its own visual identity intact. Our solution? We developed a master template housing all block variations, enabling us to tailor each site to its unique requirements for a truly brand-specific solution.

Throughout the design process, accessibility remained paramount. We ensured that all potential users, including those with disabilities, could navigate the sites effortlessly and access information seamlessly. This involved implementing measures such as maintaining sufficient contrast between elements, ensuring legible font sizes, and avoiding reliance on colour alone to convey features. By prioritising accessibility, we ensured an inclusive and user-friendly experience across all Globe brands.

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Digital Marketing

The Overdose. Marketing team continues to oversee accounts in Australia and the US, with distinct focuses for each region. In Australia, we collaborate and manage Paid Search and Paid Social for a diverse portfolio of brands including Impala, Globe, FXD, Salty Crew, XLarge, It’s Now Cool, Stance Socks, and Milkbar Bikes. Our responsibilities encompass strategic guidance and execution, handling all aspects of ad management and budget allocation for the Globe Brands.

In the US, our efforts are concentrated on FXD, Impala, and Salty Crew brands. We provide strategic direction and execute advertising campaigns to drive optimal results for these brands, ensuring alignment with overarching objectives and targets. With our comprehensive approach, we strive to maximise the visibility and success of each brand in their respective markets