Presenting FRANKIE4 as both a footwear and wellness brand, across its Australian, New Zealand and United States websites.

Digital MarketingCompetitor ResearchReporting & AttributionStrategy & Audits

FRANKIE4

FRANKIE4 — approved client photograph

FRANKIE4 wanted a refreshed digital experience that retained its reputation for comfort while communicating a broader fashion offer. The wider engagement also needed to reach shoppers who did not already know the brand.

  • The project

    FRANKIE4 designs women's footwear with podiatrist-developed support. Overdose Australia collaborated with the team on a re-theme of its US, Australian and New Zealand websites, informed by competitor review and design exploration.

    Separate marketing work addressed non-branded search in Australia and audience development in the United States. Category content, internal links and product-feed presentation supported discovery, while campaign testing helped refine messaging and geographic focus.

    The engagement combined storefront delivery with ongoing marketing activity, each addressing a different part of the customer journey.

  • Scope

    • Digital Marketing
    • Competitor Research
    • Reporting & Attribution
    • Strategy & Audits
    • SEO
    • SEO Migration
    • Audit and Review
FRANKIE4 project image 1

Platforms & integrations

The shared platform records behind this case study.

Integration

Platform

  • Shopify Plus

    Platform / integration

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Results

AUS : Increased Revenue YOY
+40%
AUS :Increased New Site User Traffic
+25%
USA : Increased Revenue YOY
+115%
USA : Increased Conversion Rate YOY
+8%

Experience

UX & UI

The Overdose. design team collaborated with FRANKiE4 to create a customer experience journey that perfectly embodies an editorial aesthetic while striking a harmonious balance between fashion and science. Together, we crafted a compelling outcome that reflects their brand identity and vision.

One key area of focus was the size guide, which we aimed to make easily accessible and informative for users. Our objective was to provide comprehensive sizing information in both written and visual formats, accompanied by guidance on selecting the right sole saver. By empowering users with this knowledge, we ensured they could confidently choose the correct shoe size that perfectly fits their needs.

The structure of the homepage received meticulous attention, considering the unique requirements of both new and returning users. For new customers, we designed a brand-focused homepage that intuitively guides them towards the right products, highlighting the essence of FRANKiE4’s offerings. On the other hand, for returning users, we prioritized site personalization, curating bespoke product recommendations tailored to their preferences and previous interactions.

By emphasizing both the brand’s vision and the customers’ needs, we created an engaging online experience that reflects FRANKiE4’s commitment to providing scientifically supported footwear for women.

Ovre dose wishlist
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FRANKIE4
Over Dose Projects

Client love.

“Partnering with Overdose. has been game-changing not only from a performance perspective but also operationally. As anyone who has coordinated website redesigns is across, the project involves many moving parts. Having digital experience owned completely and competently by Overdose., we were able to move with agility to ensure the website design, cutover, digital marketing and post-launch conversion rate optimisation was considered and executed successfully.”
Portrait of Jessica Skinner

Jessica Skinner,

Senior Head of Digital - eCommerce & Marketing

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