Upcoming event
BigCommerce B2B Masterclass Series
Join Overdose and BigCommerce for a masterclass on making B2B commerce work better for your business. We’ll look at how customers order, what manual work is costing you and where digital can help.
Sydney · Australia

From 388 George Street, our Sydney team works with retail and B2B businesses across New South Wales on customer experience, commerce platforms, search and the systems behind them. Senior client leaders stay close to the decisions, with specialists from across Overdose brought in for the work at hand. We support new projects and ongoing trading, connecting the right disciplines around your business priorities.

Overdose Sydney
388 George Street, Sydney NSW 2000, Australia
How we see it
Find the real point of pressure.
Most businesses have more they could improve than they can sensibly tackle at once. When we talk to a client, we want to understand what customers are finding hard and what the team is dealing with behind the scenes. That helps us see whether the next move sits in the buying experience, the way the business trades or the systems supporting it.
Then we can decide what deserves attention first, who should be involved and how we’ll judge whether the change helped.
How we help
For specialist retailers, the customer experience needs to make a complex range easier to buy. We work on product information, search and comparison, and connect the accounts, stock and fulfilment systems that support each purchase.
For businesses selling across brands, stores and trade channels, we look at what should work together and what needs its own approach. Platform, search, media, CRM and conversion specialists join the programme as the work demands, from a new build to the ongoing trading plan.
Selected work
From cameras to fashion, these projects show some of the different businesses our Sydney team supports.
View our workUpcoming event
Join Overdose and BigCommerce for a masterclass on making B2B commerce work better for your business. We’ll look at how customers order, what manual work is costing you and where digital can help.
Tell us a little about your business and what you have in mind. We’d be happy to talk it through. +61 401 375 859 richard.bedford@overdose.digital