Sydney · Australia

Digital commerce in Sydney, with senior people close to the work.

From 388 George Street, our Sydney team works with retail and B2B businesses across New South Wales on customer experience, commerce platforms, search and the systems behind them. Senior client leaders stay close to the decisions, with specialists from across Overdose brought in for the work at hand. We support new projects and ongoing trading, connecting the right disciplines around your business priorities.

Overdose Sydney team at a bingo social, February 2026

Find us in Sydney

How we see it

Find the real point of pressure.

Most businesses have more they could improve than they can sensibly tackle at once. When we talk to a client, we want to understand what customers are finding hard and what the team is dealing with behind the scenes. That helps us see whether the next move sits in the buying experience, the way the business trades or the systems supporting it.

Then we can decide what deserves attention first, who should be involved and how we’ll judge whether the change helped.

Richard Bedford, Business Director

Commerce built around how your business trades.

  • How we help

    For specialist retailers, the customer experience needs to make a complex range easier to buy. We work on product information, search and comparison, and connect the accounts, stock and fulfilment systems that support each purchase.

    For businesses selling across brands, stores and trade channels, we look at what should work together and what needs its own approach. Platform, search, media, CRM and conversion specialists join the programme as the work demands, from a new build to the ongoing trading plan.

    Explore our services

Good company to be in.

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Events in Sydney and online

Upcoming event

BigCommerce B2B Masterclass Series

Join Overdose and BigCommerce for a masterclass on making B2B commerce work better for your business. We’ll look at how customers order, what manual work is costing you and where digital can help.

Location

Date

Register

Sydney

Thu, 29 October 2026 · 2:00 pm AEDT – 4:00 pm AEDT

Come and talk it through.

Tell us a little about your business and what you have in mind. We’d be happy to talk it through. +61 401 375 859 richard.bedford@overdose.digital

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