Past session · Tue 14 Oct 2025

Smart Email & AI

Explore how to get the most from your email strategy at every stage of peak season.

Peak Season Power Series marketing episode artwork with three presenters, in pink and purple.

The 2026 line-up

Five areas to work through before peak.

The topics are set out below; episode titles and release order may change as the sessions take shape.

  1. SEO and GEO

    Visibility before the sale, across search and AI-driven discovery.

  2. CRO

    Quick changes to the shopping experience that can help more visitors take the next step.

  3. CRM and data

    How customer data and CRM fit into the peak trading plan.

  4. Paid performance

    Practical marketing choices focused on profitable performance during peak.

  5. Looker reporting

    Profitability and product-level performance in a view teams can use.

Get closer to the ideas shaping commerce.

Past session

Smart Email & AI

Explore how to get the most from your email strategy at every stage of peak season. Hosted by Overdose.’s Mike and Jorge, this session covers practical CRM and email tactics: from planning smarter campaigns in the lead-up, to optimising performance during the rush, and extracting insights once the dust settles. AI is layered in throughout, showing how it can turbocharge these fundamentals and help you move faster, test smarter, and deliver at scale.

Peak Season Power Series: Smart Email & AI episode cover

What would you like to talk about?

If there's a topic you'd like us to focus on, or an experience you think others would benefit from hearing, we'd like to know. Get in touch with the team about taking part in a future event.

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