We bridge the gap between your customer needs and business goals. Creating a meaningful experience that deliver results.

Design is subjective.
Only some people know the difference between good and bad design.
However, everyone is familiar with good and bad experiences.

Overdose crafts innovative brand and human-centric experiences that make an impact.

By combining strategy, brand experience and eCommerce, we will solve complex challenges to deliver results and amplify your brand experience to leave a lasting impression.

We are here to elevate your digital presence.

INSIGHTS & STRATEGY

Discovery
User Research
UX Behavioural Analysis
eCommerce Strategy
Ideation
User Testing
CRO (Conversion Rate Optimisation)
UX Audits

DIGITAL EXPERIENCES

UX Design
Website & Mobile
App Design
Experience Design
Prototyping
Design Systems

Creative

Digital Marketing Creative
Email Design
Brand Elevation
Brand Guidelines
Digital Identity Design

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Our data driven and human-centric approach.

Our approach is to solve complex challenges, building a branded experience that genuinely connects with your customers with ongoing growth at top of mind.
We achieve this by following these four principles:

Data & Insights:
Analysing customer behaviours through qualitative and quantitative research to qualify user behaviour, friction points and to understand your customers “why”.

Psychology:
Like Chess, you need to think several moves ahead with UX. Applying best practice user experience and understanding the customers mentality to optimise business outcomes.

eCommerce Strategy:
Focusing on amplifying conversion metrics by applying industry leading eCommerce features and many other strategy lead conversions.

Brand Elevation:
The brand serves as the bridge between human emotion and a product or service. We are dedicated to bring to life your brand story.

Our data driven and human-centric approach.

Our approach is to solve complex challenges, building a branded experience that genuinely connects with your customers with ongoing growth at top of mind.
We achieve this by following these four principles:

Digital growth is an on-going process.

All businesses are unique; therefore, we don’t take a cookie-cutter approach. Our design process follows the Double Diamond methodology. A process where we go from the uninformed to the informed in four key steps:

  1. Researching qualitative and quantitative data.
  2. Defining solutions to solve the problems.
  3. Conceptualise the experience
  4. Launch, analyse and repeat the process.

The Diamond Diamond never ends, and neither does learning. It’s an ongoing process to measure what is working and what isn’t. We analyse the data to inform the research, define the solution, produce the concept, and launch. We repeat the process to continuously optimise your experience.

Digital growth is an on-going process.

It’s also worth mentioning that we work with epic brands.

THE SQUAD.
You’re in good hands.

Driven by our love to design, we transform designs into experiences that matter. Our amazing team of experts are passionate to ensure we bring the next big thing to the table.

Ryan Delaney
Group Chief Experience Officer
Shantelle Johnson
Creative Director
AU/NZ
Sarah Horsup
Digital Designer
Brisbane
Dexter Bituin
Digital Design Lead
Melbourne
Luis Saavedra
Digital Designer
Melbourne
Andrea Gonzalez
Director of eCommerce UX
Americas
Keegan Hay
Digital Designer
Auckland
UX/UI CASE STUDIES
delivering the goods.

Signet

Signet partnered with Overdose. to digitally transform their legacy B2C and B2B business. The B2B customer grouping, SKU range and complex price tiering meant a deep Adobe Commerce M2 knowledge, and strong Business Analysis and PM skills were critical.

Blundstone

Blundstone engaged Overdose following an intensive RFP to architect and integrate a new digital commerce solution, including the deployment of various unique localised front end store views for international markets and subsidiary brands under a single Magento commerce instance. Our relationship has matured to allow Overdose to support the growth of Blundstone through an ongoing tech and growth support retainer.

Four Pillars

Four Pillars Gin was born in 2013 when three friends and wine industry veterans decided to embark on their next adventure producing gin. Six years later, Four Pillars was named by the IWSC in London as the world's leading gin producer - now two years running. Four Pillars pride themselves on being modern Australian makers, who produce awarded and unique craft gins right here in Australia. Their brand is centred on combining intense creativity around gin with a huge passion for hospitality and fun.